x
Send Your Inquiry Today
Quick Quote
Clarity, Quality, and Care — That’s How We Work

Clarity, Quality, and Care — That’s How We Work

Jigsaw Puzzles

Can you provide a detailed price list per unit at different quantity tiers, along with your payment terms? 

Yes, we could provide at least 200 units begin as the MOQ, and price related to the quantity, also for the payment terms with flexible payment according to the cooperation styles.

What are your shipping options, associated costs, and typical delivery times to my location? 

We provide EXW, FOB ,CIF and DDP, and please provide the destination port and the details address if you need the DDP options.

What is your policy regarding damaged goods or production errors?  

All of our production will be inspected in our house and issue a inspection report, so we did more than 16 years, and no any complains for production errors which need to control before shipment between us.

What is your process for artwork submission, review, and approval? 

Always we confirmed the production.

Step1: we set dieline for you.

Step2: You make artwork and send the AI/pdf format with dpi at least 300.

Step3 :We sent the print proof back and if you need sample we could arrange sample for final approval.

Step4: go for production directly

Do you offer pre-production samples or prototypes, and what is the cost and timeline for these? 

The cost around $50 for each design but not include the courirer charge ,5 workdays can be finished for the sample as we have own sample room and technicians. Time can be adjust If you have some very urgent project.

What are your specific file format requirements for custom artwork?  

AI or PDF format ,dieline and image can be separately moved ,not just a image ,and need to have at least 300 DPI vector file.

How long have you been manufacturing puzzles.

25 days for production.

Who will be my dedicated point of contact, and what is your typical response time for inquiries?

Before order confirmed ,senior sales will be the main contact and help to develop, later will ask the sales assistant to follow the order to be completed .

What types of puzzles can you produce?

We offer a full range of puzzles — from children’s educational puzzles to adult collectible puzzles — in various sizes, piece counts, and packaging options.

Can I customize the puzzle size and number of pieces?

Yes, both the size and piece count can be fully customized according to your needs.

What puzzle materials do you use?

Our puzzles are made from premium greyboard ,whiteboard, blue card. FSC-certified paper is also available.

Do you provide puzzle packaging options?

Absolutely. We offer a variety of packaging — such as boxes, tubes, books, and tin cases — and can recommend the most suitable type for your market.

Can you produce puzzles with licensed artwork?

Yes, we work with many global IPs. Please ensure you have proper authorization before providing the artwork.

Can puzzles be packed with other products, like books or toys?

Yes, we can assemble puzzles with related products, such as books or lunch bags, to create gift or combo sets.

Are your puzzles safe for children?

Yes, all puzzles meet EN71 and ASTM toy safety standards.

Can we purchase the puzzles that you have designed ourselves?

Yes! We have our own designed jigsaw puzzles. Please contact us and we will send you the reference.

Can you make unconventional boxes?

Yes, we can — but we’ll need to evaluate the design first.

Before producing non-standard or irregular box shapes, we’ll conduct a feasibility analysis to confirm that the structure and materials can be safely produced.

If you already have a design concept, please send us reference images. We’ll assess the difficulty, suggest any necessary adjustments, and once both sides confirm the final artwork and die-cut file, we’ll move forward with production.

Board Games

Can you help us assess the artwork about production possibilities?

Absolutely. Once we accept your order, we’ll arrange an RFQ meeting with you.

During that session, we’ll review your gameplay, components, and layout to identify possible production challenges.

We’ll offer suggestions to improve manufacturing process, while always respecting your original design and creative vision.

What kind of wood should I use for box-shaped wooden parts?

There are many types of wood available, and the material directly affects the final product’s quality and appearance.

In most cases, we recommend pine wood — it’s lightweight, durable, and easy to work with, featuring a soft texture and natural yellow tone.

If you have special requirements, we can provide alternative material options upon request.

Do you have any advice for making a splicing punchboard?

Splicing punchboards are often used for large components that can’t fit on a single board.

There are three main splicing methods:

①Connecting multiple punchboards of the same size.

②Sharing a layout with smaller tokens (often squares, triangles, or hexagons).

③Using a semi-connected design similar to a folding game board.

The second method is most common, but it requires a consistent background color and that at least one token edge connects to the main board.

For more details or layout guidance, please contact us.

Is it better to add edging to a game board?

In most cases, yes.

Edging improves durability and helps prevent corner delamination. It also makes the board look more refined by concealing the internal layers.

However, it increases thickness slightly and may not suit boards that need an even surface.

It also raises production costs, so we recommend deciding based on your design priorities.

What information should we share with Uli before starting a board game project?

We’ll need a few key details, such as:

  • Functional or design requirements
  • Specific testing standards or certifications needed
  • Material preferences
  • Final destination and target age group (to follow local safety rules)

Based on this, we’ll provide tailored advice and material recommendations.

How many samples should we send for reference?

We suggest sending at least two physical samples or similar products.

This helps us estimate costs more accurately and shortens the quotation process.

If you don’t have exact samples, even comparable items will be helpful for our evaluation.

Do you have packaging or assembly requirements?

Yes. Based on our experience, we’ll suggest the best packaging method for your project.

We usually recommend palletized shipments instead of loose cartons to protect products from vibration and impact during transportation.

Can you handle third-party inspections?

If your products require inspection by a third-party agency, please let us know the inspection time, standard, quantity, and any other details in advance.

We’ll coordinate everything according to your schedule and inspection criteria.

We also provide professional guidance for special inspection requirements.

Can you quote based on samples?

Yes. Please send us your detailed product specifications and 3D drawings.

For plastic parts, we recommend providing STP files so we can evaluate structural feasibility before quoting.

What do you recommend for metal game components?

If you plan to include metal parts, we suggest using materials with anti-rust treatment, such as electroplated aluminum-zinc sheets or 304 stainless steel fasteners.

These materials perform better and can pass a 24-hour salt spray test, though they cost slightly more.

If rust resistance isn’t a priority, we can use standard untreated metal to reduce costs.

How do you protect dark-colored box surfaces?

For dark or glossy boxes, we often apply a scratch-resistant film to prevent fading or surface damage.

However, this coating contains plastic and isn’t fully eco-friendly, so we can discuss alternatives if you prefer more sustainable options.

What is your MOQ (Minimum Order Quantity)?

The general MOQ for is 3,000 sets per design. Smaller runs can be discussed for special projects.

Children’s Books

What types of books do you produce?

Our main product are board books, sound books, scented books, bath books, puzzle books  and so on.However, since we have our own printing factory, we can produce all kinds of children’s books available on the market.

Can I customize the shape or size of the book?

Yes, all formats can be customized.

Do you offer special effects like scent, sound, or pop-up?

Yes, we can add features like scents, sounds, flaps, or textures to make books more interactive.

What’s the typical MOQ for books?

Usually 2,000 copies per title, depending on the format.

Are your books safe for babies and toddlers?

Yes, all materials meet international safety standards.

Can you print both inside and outside covers in full color?

Yes, all pages and covers can be printed in full CMYK color.

Do you offer shrink wrapping or gift packaging for books?

Yes, we provide several packaging options depending on your market.

Paper Stationery

What kinds of stationery products do you make?

We make notebooks, calendars, stickers, cards, gift boxes, and other paper-based items.

Do you offer gold stamping, embossing, or UV printing?

Yes, we can add special finishes upon request.

Can I mix different stationery products in one order?

Yes, mixed items are acceptable for bulk orders.

What’s the lead time for stationery production?

Usually 30–40 days after sample approval.

What binding styles do you support ?

Spiral, sewn, glued, hardcover and so on.

Production & Quality

Where is your factory located?

In Ningbo, China — our 25,000㎡ factory integrates printing, packaging, and assembly.

What’s your typical production lead time?

Around 35–45 days, depending on the order quantity and complexity.

Do you have a quality control process?

Yes, every stage from printing to packing is strictly inspected.

What certifications do you hold?

BSCI, FSC, SEDEX, DISNEY, ISO9001,ISO14001 and so on.

Are you experienced in working with licensed brands?

Yes, we’ve collaborated with major brands like Disney, Marvel, and Peppa Pig.

Do you use eco-friendly materials?

Yes, we use recyclable and FSC-certified materials when required.

Can I visit your factory?

Of course! We welcome customers to visit and see our production lines.

Can I track my order progress?

Yes, your sales representative will update you on production milestones.

Do you accept third-party inspection?

Yes, external inspection is welcome before shipment.

How is Uli different or comparable to other game manufacturers in terms of quality and price?

We focus on delivering the best balance between quality, efficiency, and value. With years of production experience and a strong project track record, Uli has consistently provided reliable service and premium-quality products for clients and publishers worldwide.

Pricing, Payment & Shipping

How can I get a quotation?

Please provide product type, size, material, and quantity — we’ll prepare a detailed quote.

What currencies do you accept?

We mainly work in USD, but EUR and RMB are also accepted.

What payment terms do you offer?

Usually 30% deposit, 70% balance after shipment.

Can I get a sample before placing an order?

Yes, samples are available — some may include a small fee.

Can you deliver to Amazon warehouses?

Yes, we can label and ship according to Amazon FBA requirements.

Do you offer discounts for bulk orders?

Yes, price advantages increase with quantity.

Contact & Support

How can I contact you quickly?

You can email us or reach us directly through our website contact form.

Can I request a video call to discuss my project?

Of course, we’re happy to arrange that.

What information should I prepare before inquiry?

Product details (size, material, quantity, and packaging type).

Do you provide after-sales support?

Yes, we’re committed to ensuring your satisfaction even after delivery.

How long does it take to receive a reply?

Usually within 24 hours on business days.

What if I can’t find my question here?

Please contact us directly — our team will be happy to help.

Our Mission

To bring creativity and joy to families around the world.
We strive to be the most reliable manufacturing partner for brands, publishers, and creators — delivering quality, innovation, and care in every detail.
Scroll to Top